Sublime Chocolate

Inspiration through chocolate

(214) 383-6776

We are a scratch made chocolate and coffee shop.  We handcraft truffles, bonbons, ice cream, bean to bar chocolate and coffee drinks.

EMPLOYMENT OPPORTUNITIES

 

We at Sublime Chocolate take great pride in our mission and our products. We value high performance from individual employees and the important role they play in our company. We expect our team members to take pride in their work and respond to our customers with the highest integrity and customer service.

It is vital that our employees have a passion for chocolate and coffee.

Chocolatier/Barista/Front counter

POSITION SUMMARY:

- Provide exceptional service by delivering a great experience to our customers in terms of service, atmosphere, and quality. This includes friendly and informative interactions and a strong sense of attentiveness to provide a memorable cafe and retail experience.

DUTIES & RESPONSIBILITIES:

- First and foremost, this is not a seasonal position. It is being offered for permanent part-time employment.

- Working alongside Chef/Owner and other production assistants, this job would entail, but is not limited to, various chocolate-making techniques, using equipment unique to chocolate manufacturing, packaging product, keeping inventory of product, ordering and keeping inventory of ingredients. 

Provide a friendly atmosphere by greeting each customer as they walk in the door.

- Customer service must be upbeat, authentic and attentive. The shop is a destination for chocolate loving customers and we expect impeccable service to be given.

- Prepare coffee and tea with acute attention to our standards of quality.

- Maintain product knowledge regarding all chocolate, coffee, and tea stay up to date on menu changes and accurately communicate product information to customers. Respond to questions, orders and allergy concerns.

- Properly handle and maintain all coffee brewing equipment.

- Operate POS system accurately and efficiently for customer transactions, process credit card transactions and make change.

- Work at an efficient pace to get tasks done: ring up customers, prepare their drinks and/or box up their items efficiently and with care. We expect that our front of house person always looks for tasks which improve the cafe environment and the customer experience. These may include: cleaning, re-stocking, wrapping chocolate, or other ongoing packaging tasks.

- Educate customers as they ask questions to ensure that they understand the concept of bean-to-bar chocolate and what distinguishes us from other chocolate companies. You will become familiar with the process of chocolate making at Sublime Chocolate, from the work we do sourcing cacao to making a finished bar of chocolate.

- Maintain high standards of cleanliness throughout the café by ensuring that tables, floors, windows, shelves and doors are clean and meet company expectations.

- Any additional duties assigned to you by the MOD or other supervisor.

 

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

- High School Diploma or General Education Degree (GED) preferred.

 

QUALIFICATIONS:

- Experience as a chocolatier would be a plus but we are willing to train.

- Experience as a barista with excellent dosing, tamping, and foaming techniques would be a plus but we are willing to train.

- Latte art proficiency would be a plus.

- A passion for chocolate is required.

- Excellent interpersonal and customer service skills. Ability to work all shift with a positive attitude. We are seeking someone with an attention to detail, patience, flexibility, ability to work on your feet all day, friendly personality, warm smile and a sense of humor! 

- Great at multi-tasking and prioritization. Ability to make basic guest service and business decisions. Ability to continue to learn and grow by setting personal goals. Flexible and able to work in other work areas as needed. 

Any additional duties assigned to you by the MOD or other supervisor.

- It is important that you understand that holidays and weekends are our busiest times and if you are not able to work during those times, please understand this probably isn’t the right fit for you or Sublime.

 

PLEASE CLICK BELOW TO PRINT APPLICATION:

Application